The following food and menu trends didn't offset the industry's devastation; it's down nearly $240 billion in sales and nearly 2.5 million employees are still out of work. But they do show restauranteurs' resiliency, innovation and commitment. The following were the top operating means by which restaurants survived 2020, from a survey of 6,000 operators and consumer preferences from a survey of 1,000 adults.

With the uncertainty surrounding the spread of the COVID Delta variant, we’re seeing an increasing number of businesses implement new safety measures to protect their employees and communities.

Tipping, showing appreciation for a service, especially in restaurants. What if the tip, doesn’t always stick? It hasn’t for Jacobs Brewhouse & Grocer owner, Sharon Jacobs, who says, “March, this year, I received my first chargeback.”