Hotels and Resorts
onePOS Solutions - Hotels and Resorts
You need a solution that lets new employees get trained quickly, provides features to delight your guests, and the accountability for your auditors - and onePOS excels for Hotel and Resort Operations. Our solution is custom tailored to your business depending on your needs with features such as conversational ordering, intuitive modifiers, and one-swipe payments - with over 15 years of experience and development already behind onePOS.
Create tickets for room-side delivery hours or days ahead of their scheduled time, and quickly access those tickets for modifications at any time before the order is sent to the kitchen.
Quick Entry Food and Beverage
onePOS brings Conversational Ordering normally found in Quick Service POS to Full Service. Auto-Selected Modifiers save touches while still allowing quick upsets or changes to be made at any point during the ordering process.
Automatic Check Splitting
Since all items are entered by guest, the kitchen easily can plate dishes, food runners do not need to "auction off" the entrees, and the guests can pay how they desire with no additional effort by your serving staff.
onePOS interfaces into the most hotel management systems for room lookup and charging, including Micros Fidelio(r) and the generic Micros 4700 interface.
Use our native iOS Terminal App table side for even quicker table turns or for servicing large parties / banquets and remote areas of your location such as pool side cocktail service.
Capable of Running a Variety of Venues
You can use onePOS throughout your property due to the way onePOS can be customized for each revenue center. Small gift shop, coffee shop, pool side bar, Internet kiosk, jet-ski rental - all no problem with onePOS.
Train Staff Quickly
As with all parts of the onePOS solution, training is measured in hours not days. Cashiers learn how to ring orders and take payments within minutes at the same time the POS teaches them the intricacies of your menus and pricing.
Accurate Kitchen Orders
With Conversational Ordering and Auto-Selected Modifiers each chit for the kitchen is super accurate. Various options are available such as Consolidated Printing like items as well as Summary Printing of pulled items at the bottom of the chit. For Fast Casual operations, onePOS allows several guests to order and pay independently before sending the complete order to the kitchen.
Kitchen Video System
Go beyond merely conveying orders to the kitchen staff - provide a true kitchen management solution that reduces stress, increases food quality, and dramatically increases line efficiencies.
Through the use a Manager Cards or Fingerprints, discounts, comps, coupons, and voids can all be controlled and later reported on by employee or approving manager. Connection of touch data to surveillance cameras or the onePOS Terminal Viewer app allow you to monitor each server from a far.
Reliable Day In-Day Out
You need a system you can depend on everyday, regardless if the internet is working or not. Over the last 15 years onePOS has engineered a bullet proof system that simply does not have downtime.
Pay at Table
Pay at table handhelds not only provide customers with a more secure payment option (that may soon be required by credit card companies), but speed table turns during your busiest times.
Our payment engine connects to a variety of processors, payment types, and encryption including E2E/P2P. Customer facing EMV and debit - no problem. A quick swipe of a credit card or gift card after ordering the last item and the cashier is ready for the next customer.
Simple, flexible, and accurate up selling of both food and liquor allow your restaurant to receive every earned dollar of revenue possible while allowing customers to have the options they demand. Liquor drinks can be upgraded to a premium alcohol in 2 touches, and the cost differential and inventory are automatically calculated ensuring your servers are eager to upgrade items and that the pricing is consistent... imagine having a Screwdriver and Absolute always ring up the same price as a Absolute and OJ.
Multiple Automatic Gratuities
Permit several different options for both servers and the site to be compensated for outstanding service for large tables, parties, and special bookings. Have different gratuity levels based on tables of 6 or more, 10 or more, or by dining area or room service / delivery. You can even charge special gratuity "service charges" that are a fixed dollar amount or percentage based, where your restaurant keeps a portion of the gratuity and gives the serving staff any overages for outstanding service. Of course, a server can turn off the automatic gratuity on a check-by-check basis when they feel that the customer might be best served with the flexibility to leave a tip at their discretion.
onePOS Core Features Included in Every System
Flexible for Your Location - Mix Full Service, Bar, and Quick Service features together to make solution ideal for your operations.
Features you Need - Auto Combo, Auto Discount by Customer Type, Bar Code Scanners, Scales - with over 15 years of growth onePOS can handle virtually any need.
Cloud Data Management - Make changes to your stores data from virtually anywhere in the world.
Cloud Reporting - Access reports from any web browser.
Multi-Store / Enterprise - Change data for your stores and get consolidated reporting with ease.
Labor Management - Full Time and Attendance features, including overtime and exporting to leading payroll providers.
Real-Time Mobile Alerts and Reporting - Mobile Dashboard and oneConnect apps keep you informed of your real-time operations no matter where you are.